Privacy Policy

Last updated:

This Privacy Policy explains how Prime Builders ("we", "us", or "our") handles the personal information you provide through the Prime Symphony website and its enquiry forms. By using this website and submitting your details, you agree to the practices described below.

1. Information We Collect

When you fill in an enquiry or "Enquire Now" form, we may collect:

• Contact details — your name, phone number, and email address.
• Enquiry details — your area of interest (e.g., site visit, pricing, home loan) and any message you send.
• Technical data — basic information such as your IP address and the date/time of submission, used to prevent spam and misuse.

2. How We Use Your Information

We use the information you provide to:

• Contact you regarding your enquiry about Prime Symphony via phone, SMS, email, or WhatsApp.
• Share requested details such as pricing, floor plans, availability, and site-visit scheduling.
• Respond to your questions and provide customer support.
• Maintain records of enquiries and improve our services.

3. Consent to Be Contacted

By submitting an enquiry form, you authorise Prime Builders and its authorised representatives to contact you using the details you provide, even if your number is registered on DND / NDNC. This consent overrides any such registration for the limited purpose of responding to your enquiry.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share it only with:

• Authorised sales representatives and channel partners handling your enquiry.
• Service providers (such as email/hosting providers) who help us operate this website, under confidentiality obligations.
• Authorities where disclosure is required by law.

5. Advertising & Analytics

This website may be promoted through Google Ads and may use tools such as Google Analytics and the Google Ads conversion tag. These tools may use cookies to measure the performance of our advertising and understand how visitors use the site. You can control cookies through your browser settings. For more information, see Google's Privacy Policy.

6. Data Retention

We retain enquiry information only for as long as necessary to respond to your request and to meet our legitimate business or legal requirements. You may request deletion of your data at any time (see Section 8).

7. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may, at any time, request to access, correct, or delete your personal information, or withdraw your consent to be contacted. To do so, email us at help@sanctify.in or call +91 77560 31710.

9. Third-Party Links

This website may contain links to third-party websites (such as Google Maps or WhatsApp). We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Prime Builders
Prime Symphony, Jairamnagar, Dabolim, Goa 403801, India
Email: help@sanctify.in
Phone: +91 77560 31710

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